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Who we insure

Robotics & Physical AI

For companies whose machines work outside the lab: humanoids, mobile robots, autonomous rigs, teleoperated fleets and hardware around people and property. We place coverage written for machines that act on their own.

What coverage you need, and why

A robotics company needs general liability for the people and property around its machines, tech E&O for the customer who loses money when the machine gets the job wrong, equipment coverage for the robots themselves in transit and on site, and workers' compensation for the technicians who install and service them. Most customer contracts add an umbrella on top. What makes the placement different from a software company's is the wording: the policy has to respond when the machine was operating on its own.

Contracts set the order. The first pilot agreement asks for a certificate of general liability with the customer named, and it asks before the machine goes in. Everything else follows the deployment.

Placing machines generic insurers call too new

We place frontier hardware that generic insurers decline as too new. A standard application has no fields for how an autonomous machine operates, so the generic route prices a humanoid like rented equipment or turns it down. Our submission describes the operating envelope, the supervision model and the safety case, and it goes to insurers who want machine risk.

A machine on a customer site can hurt a person or damage the site, and it can be damaged itself on the truck to the pilot. General liability and equipment coverage answer those claims. Tech E&O answers the customer who loses money when the machine gets the job wrong.

One fact to check on any quote: the standard-form generative AI exclusion for general liability became available in January 2026 (Fenwick, 2026-06-15). The AI exclusions tracker at /ai-exclusions/ lists each filed form with its source, and we read the endorsement schedule for them before anything binds.

What contracts and sites require

A pilot agreement with a warehouse, hospital or utility almost always carries an insurance exhibit. The usual asks are general liability at $1M per occurrence and $2M aggregate with the customer as additional insured, workers' compensation with a waiver of subrogation for your people on their floor, and sometimes a $5M umbrella when the site is a hospital or a utility. Enterprise customers add tech E&O and cyber once the machine touches their systems.

Landlords want the same general liability certificate before you sign for the lab, and property coverage for the build-out. Contract manufacturers and integrators write their own insurance clauses into the supply agreement, and a customer's procurement team will read those clauses against yours.

The certificate is the document the customer's risk manager actually files. A wrong entity name or a missing endorsement reference sends it back, and the machine waits on the dock while it does.

What it costs

We don't publish a number. Premiums come back from the carriers' underwriters for your operation, and any figure we printed here would be a guess dressed as a fact.

What we can say is what moves the price. Underwriters read the operating envelope, the supervision model, the speed and mass of the machine, the population around it, and the safety case. A submission that answers those questions before they are asked routinely prices where a generic form gets declined.

What to watch for in the wording

Read the general liability form for any exclusion that names autonomous operation, unmanned equipment, or artificial intelligence. Standard-form generative AI exclusions exist for both the general liability coverage part and the products and completed operations coverage part (the AI exclusions tracker lists each one with its source), and a carrier can attach either by endorsement. The exclusion does not announce itself at purchase. It sits in the paper until a claim arrives.

Then read the definition of your product. A products and completed operations claim, where the machine you sold injures someone after delivery, is answered by general liability only if the form's definition of your product reaches a machine running a model that keeps learning. Tech E&O answers the financial loss when the machine gets the job wrong, and its definition of technology services needs to reach a physical output as well as software.

Equipment coverage is the line most often written too narrowly. A schedule that lists three robots covers three robots, and the fourth one on a truck to a pilot next month is uninsured until someone calls. Ask for a blanket limit with automatic acquisition, and check the territory and the in-transit language.

The lines that anchor the program

Click through the lines a company like yours usually carries, and what each one answers.

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General Liability

Someone outside your company gets hurt or their property gets damaged. This pays the harm and the legal bill.

Comes up: Your first lease, customer contract, or on-site visit.

What it covers

How to buy it

Tell us what the machine does, where it operates, who is around it and how it is supervised, in plain English. The application builds a submission written for machines in the field, and a licensed broker takes it to the insurers who cover autonomy explicitly.

Quotes come back with the forms attached. We read every endorsement and every exclusion before anything binds, tell you in plain words what each policy responds to, and issue certificates to the customer's exact requirements once it does. Updates arrive in Slack and email until the program is in place.

Common questions

Standard applications have no fields for autonomy. Does that hurt us?

Yes. The underwriter prices what they can see, and a form with no place for supervision, operating envelopes or safety cases makes your machine look like generic contracting equipment. Presenting the operation properly to insurers who want machine risk is most of the placement work.

Can a claim be denied because the machine was running autonomously?

It can, if the policy excludes autonomous operation or assumes an operator. That is the wording we look for before anything binds, and the reason we place with insurers who cover autonomy explicitly.

What will a customer site ask us to show before the machine goes in?

Usually a certificate of general liability with the site owner named as additional insured, proof of workers' compensation for your people on site, and sometimes equipment coverage for machines left on premises. Hospitals and utilities often add an umbrella.

Who is liable when a humanoid robot injures someone on a customer site?

The claim usually lands on the company that put the machine there, and the contract decides how far it travels after that. The manufacturer, the model developer, the integrator and the operator each hold a piece, and your policy has to respond to your piece without an exclusion for the machine acting on its own.

Is a teleoperated robot treated differently from an autonomous one?

Underwriters like a person in the loop, and a documented supervision model helps the placement. It does not remove the autonomy question, because the machine still moves on its own between interventions, and the form still needs to respond when it does.

Does general liability cover the robot itself if it is damaged?

No. General liability answers harm to other people and their property. Damage to your own machine, in transit or on a customer site, is what equipment coverage, usually written as inland marine, is for.

We are pre-revenue and running our first pilot. Is that too early?

The pilot agreement is the trigger. The customer will ask for a certificate before the machine goes in, and a program placed a few weeks ahead of that date keeps insurance off the critical path of the signature.

Sources

  1. 1. Fenwick, "The End of 'Silent AI'? Emerging AI Exclusions, Coverage Fragmentation and Practical Implications", 2026-06-15.
  2. 2. Risklytics, AI exclusions tracker, 2026-09-12.

This page describes coverage in general terms. It is not an offer of insurance, and carrier appetite, policy wording, licensing, and availability govern every quote and every claim. Last revised 2026-09-12.